© 2007 by the Joint Commission on Accreditation of Healthcare Organizations

Joint Commission Resources, Inc (JCR), a not-for-profit subsidiary of the Joint Commission on Accreditation of Healthcare Organizations (Joint Commission), has been designated by the Joint Commission to publish publications and multimedia products. JCR reproduces and distributes these materials under license from the Joint Commission.

All rights reserved. No part of this publication may be reproduced in any form or by any means without written permission from the publisher.

Printed in the U.S.A. 5 4 3 2 1

Requests for permission to make copies of any part of this work should be sent to:
Permission Editor
Department of Publications
Joint Commission Resources
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
ismith@jcaho.org